Below, we present a special communication panel that can be used by users for communicating with us. Due to security concerns, we it is impossible to send us orders regarding a specific account from an email address. This not secure due to the possibility of third parties getting a hold of the information, and the possibility of imitating somebody’s email address (which a lot of programmers can easily do). For those reasons, we present this panel as means for users to send orders. It uses the best available methods of cyphering information.
User’s orders like “set account holder details” (or “create account” with the checked option “also set account holder details”), "request account statement", "request withdraw" and "other" will be answered within 24 hours, onto the declared email address (if the user declared one). Other orders will be answered onto email only if it’s necessary. Please keep in mind that answers to questions about “account statement” or information about the progress in realizing the withdrawal are sent onto the declared email within 24 hours from receiving them. WE NEVER SEND AUTOMATIC EMAILS. We hate receiving those ourselves, so in turn, we never send them.
Questions not related to specific accounts should be addressed to: csani@csani.com